KilaKila is a PEO. What is that?
PEO stands for Professional Employer Organization. As a PEO, KilaKila allows businesses of any size to outsource many of the administrative functions and responsibilities that come with having employees. You did not go into business to process payroll, make tax deposits, administer employee benefits programs, manage risks and comply with labor laws. KilaKila did!
I thought KilaKila was just a payroll service like Ceridian?
It’s true that KilaKila offers extensive payroll services to its clients, but that’s just the tip of the iceberg. KilaKila provides a comprehensive package that includes administering employee benefits programs, workers’ compensation claims, unemployment claims, and maintaining employee records. We like to call this the “transactional” function commonly associated with human resource management. KilaKila also provides consulting services in strategic areas of human resources, employee relations, and risk management.
How does KilaKila’s service work?
KilaKila enters into an agreement with you, the business owner or officer. Through this agreement, KilaKila contractually assumes many of the responsibilities and liabilities related to employment. This allows KilaKila to legally perform our administrative and consulting services.
What happens to my employees?
Our agreement with you creates a co-employment relationship with your employees. Kilakila will contractually be recognized as the “Employer of Record” and is responsible for paying the employees, making tax deposits under our tax identification number and procuring workers’ compensation, temporary disability, and health care insurance, to name a few.
Won’t I lose control over my employees if I go with KilaKila?
No. Consider KilaKila to be the administrative employer of your employees. You and your management team retain control over your operations, determine who works for you, what to pay them, and how they are to get the job done. With KilaKila doing much of the administrative work, you should actually have more time to monitor, train and manage your employees. In addition, our team of experts can advise you on employee relations matters, including discipline and discharge.
Do I have to get KilaKila’s approval to hire an employee?
You will continue to be free to select the people you want to hire. However, each new hire must complete and submit a KilaKila Employment Packet at least one business day prior to starting work. As part of our service, KilaKila performs a brief orientation with each new hire to familiarize them with the co-employment relationship they are entering into and to go over our Health and Safety Program, and, if applicable, our Substance Abuse Prevention Program.
How long is the term of my contract with KilaKila?
The initial term of the contract is one year, with annual renewals thereafter. However, if you feel we have not met your expectations, there are no penalties for ending the contract early. In this unlikely case, we request that you provide us with 30 days written notice.
How do I know I can trust KilaKila?
Trust is the #1 core value at KilaKila and we firmly believe that trust is the true currency of a business relationship. With that said, we have verifiable proof as a result of obtaining the PEO industry’s highest accreditation from the Employer Services Assurance Corporation (ESAC). This accreditation is an independent verification that KilaKila has met stringent ethical, financial, and operational standards. ESAC provides each of our clients with financial assurance much like the FDIC does for bank depositors.
How do I know KilaKila can help my unique business?
We take time up front to get to know you, your company, and your needs. When we present you with a proposal for our services, it will spell out exactly how we intend to meet your specific needs. We have clients in every industry from construction to food and beverage to hospitality to professional services and non-profit organizations. However, we will take the time to know the needs of each business because we understand they are all unique.
What’s the cost?
The cost of KilaKila’s services covers the employees’ wages, the employer’s portion of payroll taxes, workers’ compensation insurance, temporary disability insurance, and our service fee which is generally a percentage of gross wages. Our costs are calculated based on each individual workers’ compensation classification code of a particular company, their size, and the company’s risk history. Our pricing is a “pay-as-you-go” method which helps your cash flow by spreading the costs over time and flexing with your business cycles.

