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What is KilaKila?
KilaKila Employer Services is a Professional Employer Organization (PEO) that allows businesses to outsource many of the administrative functions that come with having employees. You did not go into business to process payroll, make tax deposits, administer employee benefits programs, manage risks and comply with labor laws. We did.
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Is KilaKila just a payroll service?
No. We do provide extensive payroll processing services, but we do a whole lot more. KilaKila administers the employee benefits programs, workers’ compensation claims, unemployment claims, and employee records. We like to call this the “transactional” functions commonly associated with human resource management. We also provide consultative services in the strategic areas of human resources.
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How does KilaKila work?
We enter into an agreement with you, the business owner. Through the signing of a Client Service Agreement, KilaKila assumes many of the responsibilities and liabilities related to employment. This allows KilaKila to legally perform our administrative and consultative services.
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What happens to my employees?
In this arrangement, KilaKila and your company will be co-employers of the employees at your place of business. KilaKila will contractually become the “Employer of Record”. This means that KilaKila is the employer responsible for paying the employees, depositing the payroll taxes under our tax identification number and procuring workers’ compensation insurance, to name a few.
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Do I lose control over my employees?
No. Consider KilaKila to be the administrative employer of your employees. You and your management team retain control over your operations, determine who works for you, what to pay them, and how they get their work done. Our consultative services can advise (not tell) you on employee relations matters, including discipline and discharge situations.
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Do I have to get KilaKila’s approval to hire an employee?
No. You are free to select the person you want to hire. However, that person must complete and submit a KilaKila Employment Packet at least one business day prior to starting work. As part of our service, KilaKila performs a brief orientation with each new hire to familiarize them with our Health and Safety Program, and, if applicable our Substance Abuse Prevention Program.
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How long is the term of my contract?
The initial term of the contract is one year with annual renewals thereafter. If we have not provided our services up to your expectations, there are no penalties for ending the contract early. In this unlikely case, we ask that you provide us with 30 days written notice.
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How do I know I can trust KilaKila?
Trust is the #1 core value at KilaKila and we firmly believe that trust is the true currency of a business relationship. With that said, we have verifiable proof as a result of obtaining our industry’s highest accreditation form the Employer Services Assurance Corporation (ESAC). This accreditation is independent verification that KilaKila has met stringent ethical, financial and operational standards. ESAC provides each of our clients with financial assurance much like the FDIC does for bank depositors.
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How do I know KilaKila can help my unique business?
KilaKila can help any company with employees regardless of size. We have clients in every industry from construction to food and beverage to hospitality to professional services and non-profits. As part of our personalized service we will spend time to get to know you and your company in order to anticipate your needs.
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What is the cost?
KilaKila’s services include the cost of the employees’ wages, the employer’s portion of payroll taxes, workers’ compensation insurance, temporary disability insurance, and our service fee which is generally a percentage of gross wages. Costs vary due to the workers’ compensation classification codes of a particular company, their size, and the company’s risk history. Our pricing is a “pay-as-you-go” method which helps your cash flow by spreading the costs over time and flexing with your business cycles.
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What else can KilaKila do for me?
Our services extend beyond our main company to our sister companies, Majestic Insurance Agency, Workforce Assurance and Majestic Staffing. This operation forms a “One Stop Shop” for business owners. Our Ohana of companies meets your insurance needs, reduces your risk in your company through safety programs, training and inspections and provides your business with temporary employees.
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Is there anything else I should know about KilaKila?
Our clients have 24/7 access to the secured section of our website to access forms and other useful information. Our employee on-boarding process is quick and easy. KilaKila’s payroll department can also produce certified payroll reports and the statement of government compliance required in Federal (Davis Bacon) and State (Little Davis Bacon) government jobs.
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What is a worksite visit?
The purpose of this visit is a walkthrough your worksite, which is conducted by our Loss Prevention Specialist, who will identify existing or potential hazards that may be present. These hazards are identified to prevent injury or death to an employee or potential damage to property.
The presence of an owner or supervisor is recommended to discuss, or correct the identified hazards. W written detailed report listing any hazards which have been identified and recommended corrective actions will be provided to the company owner or representative. Worksite visits are scheduled with your company by Risk Management or upon request.
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What is the Substance Abuse Program?
The Substance Abuse Prevention Program is designed to ensure a safe and healthful working environment by curbing substance abuse in the workplace. It is a program that clients can elect to participate in and consists of drug screening for five illegal drugs (Marijuana, Cocaine, Amphetamines, PCP and Opiates). The program is comprised of:
Pre-employment testing Random testing Post-accident testing Reasonable suspicion/cause testing Return to work testing.
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Should all injuries and incident be reported?
All injuries no matter how small should be reported immediately to the Risk Management Department by an employee or Supervisor. The Risk Management Department manages all first aid injury records and Workers Compensation Claims. The goal is to return to work injured employees as soon as possible
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What type of training is available for my employees?
Both General Industry and Construction training is available through our OSHA Authorized Outreach Training Staff at Workforce Assurance LLC. The training cost are available upon request.
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